Manage marketplace licenses

MarketplaceUpdated September 24, 2026

Every marketplace purchase becomes a licence with seats, expiry and a launch link. This article covers managing them.

Before you start

You need the Admin role. Licences live on the buyer's tenant.

Step 1 — Open Licences

Open Content → Licences. Every purchased licence is a row with the source course, seat count remaining, expiry, and the seller's payout status.

Orders admin

The Orders page is the ledger of every purchase made on the tenant.

Step 2 — See who consumed a seat

Click a licence to open the detail. The Consumers tab lists every learner who consumed a seat — name, enrolment date, current progress. Revoke a seat to free it back to the pool.

Users list with the Invite button top right

The Users list is the entry point for every person-related admin task.

Step 3 — Top up or renew

If a licence runs low on seats, click Top up to buy more of the same. Expired licences can be renewed with a fresh purchase — historical enrolments and progress stay intact.

Billing page with tenant-to-learner invoices

The billing surface reconciles what learners paid against what the tenant collected.

Notes

  • Revoking a consumer seat also unenrols them from the source course (via the seller's tenant).
  • Bulk-import seats via CSV if you buy in large batches.

What next?

#marketplace#license#refund#transfer