Enrollment Requests: Reviewing and Approving Them

Not every enrollment should be instant. When a course is paid, a group is gated, or a cohort requires manual approval, a learner's attempt to join lands in an enrollment requests queue instead of enrolling them right away.

When a request gets created

• A learner tries to enroll in a paid course through a flow that requires admin sign-off rather than checkout.
• A learner tries to join a group that's configured to require approval rather than instant self-join.
• A cohort is set up to require manual approval for new members rather than direct admin add.

Reviewing the queue

1. Open Manage → Enrollment requests from the sidebar.
2. Each row shows the requesting learner, what they're requesting access to, and when they asked.
3. Click Approve to enroll them, or Decline to reject the request.

Notes

Declining a request doesn't notify the learner of a reason by default — if you need to explain why, follow up with them directly.

What next?

• Managing cohort members and the roster cap
• How learners self-join a group from My groups