- Assign or change a roleThis article covers changing a user's role — for example promoting a Learner to Instructor once they start authoring. Before you start You need the Admin role.…
- Bulk import users from CSVCSV import is the fastest way to onboard hundreds of users at once. This article covers the file format, the import step and how to reconcile failures. Before …
- Custom fields for user profilesThe default user profile covers name, email, and role — but most organizations need to track more than that. Custom fields let you add whatever else your repor…
- Deactivate a userDeactivation locks a user out of sign-in without deleting their data. Use it when someone leaves or their access should pause. Before you start You need the Ad…
- Enrollment Requests: Reviewing and Approving ThemNot every enrollment should be instant. When a course is paid, a group is gated, or a cohort requires manual approval, a learner's attempt to join lands in an …
- Invite a userEvery learner, instructor and admin starts life as an invitation. This article covers sending one and picking the right role. Before you start You need the Adm…
- Reset a user's passwordIf a user is locked out and cannot reach the self-service reset flow, an admin can force a reset. This article covers how. Before you start You need the Admin …
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