- Achievements: your learning historyAchievements is where all your earned badges and milestones live in one place — a personal record of what you've accomplished across every course, rather than …
- Assignment submissions historyEvery assignment submission is preserved and viewable. This article covers finding your history. Before you start You need to be signed in. You see only your o…
- Badges and pointsBadges are earned achievements; points are numeric progress. This article covers where each shows up and how to earn them. Before you start You need to be sign…
- Catalog filters and searchThe catalog has filters that make big libraries navigable. This article covers each filter and how they combine. Before you start You need to be signed in as a…
- Change your passwordThis article covers changing your password from account settings. Before you start You need to be signed in. For SSO tenants, password change happens at your i…
- Continue where you left offThe platform remembers exactly where you stopped — down to the video timestamp or the slide number. This article covers the shortcuts. Before you start You nee…
- Course reviewsLearners can rate and review completed courses. This article covers writing one and reading them on the catalog card. Before you start You need to have complet…
- Enrol in a course from the catalogThe catalog is the fastest way to enrol yourself in an optional course. This article covers browsing, filtering and enrolling. Before you start You need to be …
- How certificates are issued on completionYou don't request a certificate — it appears automatically the moment you finish a course that has one configured. Here's what actually triggers it. What count…
- How Learners Self-Join a Group from My GroupsGroups don't have to be entirely admin-assigned — learners can browse and join open groups themselves from their own My groups page, if you've enabled it. Turn…
- Join a live class or conferenceLive classes appear on your calendar with a join link. This article covers what happens 15 minutes before start and how the join step works. Before you start Y…
- LeaderboardsThe leaderboard ranks learners by points earned this period. This article covers reading it. Before you start You need to be signed in. The leaderboard is on b…
- Learner activity logThe activity log is your own audit trail — every sign-in, enrolment and grade. This article covers reading it. Before you start You need to be signed in. You s…
- Learner profile customizationYour profile is what peers, instructors and cohort mates see. This article covers customising it. Before you start You need to be signed in. Some fields are lo…
- Manage your inboxThis article covers filtering, searching and archiving in your inbox. Before you start You need to be signed in. Step 1 — Filter and search The inbox has filte…
- Message an instructorDirect messages let you ask an instructor a private question without opening a public thread. This article covers sending one. Before you start You need to be …
- Message attachmentsMessages support file attachments. This article covers types, sizes and limits. Before you start You need to be signed in. Attachment size defaults to 25 MB pe…
- Messaging overviewMessaging is the platform's built-in inbox for direct conversations. This tour points at the parts you'll use every day. Before you start You need to be signed…
- My cohorts pageMy Cohorts shows every scheduled intake you're part of. This article covers reading the page. Before you start You need to be signed in. Cohorts are optional; …
- My groups pageMy Groups is your roll-up of every group and cohort you belong to. This article covers what's on the page. Before you start You need to be signed in. You see o…
- Navigate your dashboardYour learner dashboard puts everything you need one click away. This tour points at the six surfaces you will return to most. Before you start You need to be s…
- Notification preferences (learner)Every notification the platform can send you — a graded assignment, a new message, an upcoming live class — has a preference switch. Notification preferences l…
- Play a video lessonVideo lessons play in-browser without extra plugins. This article covers the controls and how progress is tracked. Before you start You need to be enrolled in …
- Points and badgesPoints and badges are the two ways the platform recognizes learning activity as it happens, without anyone having to hand out anything manually. How points acc…
- Post in a course discussionCourse discussions are threaded conversations scoped to a course. This article covers posting, replying and following. Before you start You need to be enrolled…
- Receive and view your certificatesCertificates land automatically the moment you complete a course. This article covers finding them, downloading them and sharing them. Before you start You nee…
- Request enrolment in a restricted courseSome courses need admin approval before you can enrol. This article covers filing a request and tracking it. Before you start You need to be signed in. The cou…
- Rewards: what learners can redeem points forPoints aren't just for bragging rights on the leaderboard — if your tenant has set up a rewards catalog, learners can redeem accumulated points for something t…
- Send a direct messageThis article covers sending a direct message to one recipient. Before you start You need to be signed in. The recipient must be a user you are allowed to messa…
- Skill development plan (learner)The skill development plan is your personalised roadmap to a target role. This article covers reading it as a learner. Before you start You need to be signed i…
- Submit an assignmentAssignments are graded by an instructor. This article covers uploading a submission and reading feedback. Before you start You need to be enrolled in the cours…
- Take a SCORM courseSCORM packages come from legacy authoring tools and run in an embedded player. This article covers what to expect. Before you start You need to be enrolled. SC…
- Take a test or quiz (learner)This article covers taking a test — starting, submitting, and reading your score. Before you start You need to be enrolled in the course. Some tests have prere…
- The community discussion spaceThe community space is a general discussion area open to your platform's users — distinct from the discussion thread tied to a specific cohort, which stays sco…
- The installment payment notification eventsIf your tenant sells course access on an installment plan, three notification events track the life of that plan from first payment to potential default. Each …
- The internal messages inboxThe messages inbox is direct, internal messaging between people on the platform — a learner reaching an instructor, an admin reaching a learner, and everything…
- The leaderboardThe leaderboard ranks learners in your tenant by total points earned, giving a quick, competitive view of who's most active. Where to find it The leaderboard i…
- Track your progressThis article covers where progress is visible and how to read the different views. Before you start You need to be signed in and enrolled in at least one cours…
- Update your notification preferencesYour preferences decide what fires into your inbox and what stays in-app. This article covers the per-event matrix. Before you start You need to be signed in. …
- Using the Calendar ViewThe calendar view pulls together everything with a date attached to it — cohort schedules, live class and conference sessions, and course deadlines — into a si…
- What Happens When a Learner Defaults on an Installment PlanInstallment plans aren't interest-free forever — if a learner's card can't be charged after repeated attempts, their access to the course is paused until they …
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